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Operations & AI Automation Consultant
Operations consulting + AI automation for Egyptian e-commerce brands and growing businesses — from Shopify workflows to kitchen intelligence.
Sound familiar?
And underneath that — things that are just broken, slow, or quietly costing you every single day.
Orders with wrong addresses get confirmed and shipped anyway. The same customer who cancels every time gets his order shipped again. Duplicates slip through after the courier has already left.
You don't know your real cash position until it's already a problem. Stock is split between your warehouse, supplier, and memory. Every time you want to grow, the answer is "hire someone."
A step in your operation that everything else is waiting on. A process that only works because one specific person does it a specific way. Something you've worked around so many times you forgot it was broken.
Every business has them. Most just learned to live with them. We find them and fix them — with automation, with smart workarounds, or both.
How it works
No long retainers. No vague deliverables. A clear process with a working system at the end.
We start with a free 30-minute call. I ask the right questions, map your current operation, and identify exactly what's costing you time, money, or growth.
I design and build the system — automations, dashboards, workflows, AI agents — tailored to your tools, your team size, and your actual problems. Not a template.
You get a fully working system, your team gets trained on it, and it keeps running without me in the room. You own it completely.
What I do
Every service is built from real problems I've already solved — not templates, not theory.
Your business has gaps you've learned to work around and bottlenecks you've accepted as normal. I map your full operation, find what's breaking or stuck, and design a system built to scale — without doubling your headcount.
From the moment an order is placed to the moment cash is collected and inventory is updated — every step automated. Order confirmation, address validation, duplicate filtering, courier dispatch, returns restocking, and customer communication via WhatsApp API.
You shouldn't need to chase your accountant to know if you can afford your next factory run. I build you a real-time view of your cash flow, inventory value, factory orders, and profit margins — so every decision is based on numbers, not instinct.
Not every problem needs a human. I build AI agents that read Arabic orders, validate customer data, research markets, and make decisions inside your workflows — so your operation gets smarter without getting bigger.
Real projects
Two businesses. Two complete transformations. Built from scratch, not templates.
Case Study 01 — E-commerce
Egyptian Fashion Brand · Shopify + Bosta
"180 orders a day. Every single one reviewed manually."
The team was confirming orders by hand — checking addresses, calling customers, catching duplicates, all day long. Failed deliveries were piling up with no structured process. Returns came back but inventory never updated.
What we built
The result
The team went from manually reviewing 180 orders a day to only handling exceptions. Everything else runs on its own. Failed deliveries stopped falling through the cracks. For the first time, the business has live visibility into stock, sales, and returns.
Case Study 02 — F&B
Catering Business · Full Digital Transformation
"One woman. 80+ menu items. Everything on paper."
The owner was running the entire operation alone — taking orders, managing the kitchen, tracking expenses, all by hand, all from memory. No visibility on costs, no system for the kitchen, and no idea the business was breaking even with zero real profit.
What we built
The result
A one-woman paper operation became a structured, data-driven business. The kitchen runs on real-time information. The owner knows her real profit margin per item. Every financial decision is now based on live numbers, not memory.
What clients say
More testimonials coming as projects go live.
Ziad didn't just automate our orders — he rebuilt how the entire operation thinks. We went from a team drowning in manual work to a system that handles everything on its own.
Your testimonial could be here.
Book a call and let's build something worth talking about.
Ziad Emara
Operations & AI Automation
Years in operations
About me
Operations, customer experience, multiple industries — I've worked across more sectors than most people do in a career. I even built my own dessert brand on Instagram from scratch and hit strong numbers in the first month.
But every role felt the same after a while. I'd walk in, figure out how things worked, and within 6 months I'd already done what most people take a year to do. Then I'd hit a ceiling and feel the pull to move on. Not because I was running away — but because none of it felt like where I was supposed to be.
Then I found n8n.
And in one moment I saw my entire 6 years differently. Every bottleneck I'd worked around manually. Every process I'd watched slow a team down. Every owner I'd seen drown in things that shouldn't need a human at all. I finally saw what I was supposed to be doing with everything I'd learned.
I went freelance to do one thing — fix the operations. The part no one sees. The backbone of every business, where employees are sweating every day just to keep things moving, fighting for results with tools and processes that were never built to win.
Questions
Not at all. My job is to handle the technical side completely. You explain how your business works, what's breaking, and what you want — I build it. Your team just needs to know how to use it, and I make sure they do before I hand it over.
It depends on the scope. A focused automation workflow (like order confirmation) can be live in 1–2 weeks. A full operations transformation with multiple systems takes 4–8 weeks. We agree on the timeline before any work starts.
The tools I use are flexible — n8n connects to almost any platform with an API. Whether you're on a different e-commerce platform, courier, or ERP, we assess what's possible in the first call and I'm honest if something isn't a fit.
30 minutes. I ask about your operation, your team, your current tools, and your biggest pain points. At the end, you'll have a clear picture of what's costing you the most — even if you decide not to work with me.
Every project is scoped and priced based on what needs to be built. I don't do hourly billing — you pay for the output, not my time. You'll get a clear quotation before anything starts, with milestone-based payments tied to delivery.
Yes, completely. Every workflow, dashboard, and tool I build belongs to you and your team gets trained on it. I also offer an optional monthly retainer — covering system maintenance, API payments, monitoring, and fixing anything that breaks or changes. Most clients keep it running on their own, some prefer having me on call. We decide together at the end of the project.
Let's talk
Free 30-minute call. No pitch. Just a diagnosis. Fill in the form and I'll reach out within 24 hours to confirm your slot.
Pick a time that works for you. 30 minutes, no pitch — just a real diagnosis of what's slowing your business down.
Book My Free Call →No commitment. Instant confirmation.